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DELIVERY
You will receive an email confirmation once your order will leave our warehouse.
GlamYou team of our warehouse assures a constantly ongoing so that you can receive your e-mail day or night.


FREE SHIPMENT ON ALL ORDERS
We do not charge for standart shipping on all orders.
Please inform us if you would like to have your order send with a tracking nr.
or as a Express Delivery. We will invoice you for 10 EUR.


STANDART DELIVERY
Packages are generally dispatched within max 24 hours after receiving your payment. GlamYou ship with La Poste of FRANCE through Colissimo (FR). After the packing of your order, we will provide you with a link that allows you to track online delivery of your package (FR). All international orders we are dispatching with Standart Services, if you want to have a tracking nr. please inform us in advance.



DELIVERY DELAYS
In general, you should except the following time, in working days, to receive your packages:
France 2 to 3 days
Europe 4 to 7 days
USA 6 to 10 days
Rest of the World 6 days or more


RETURN & EXCHANGE
You have 40 days* and 100% money return or exchange. The goods can be exchanged for a different size, color and will be shipped the same day we receive your goods. Items must be returned new, unused, undamaged & with all the garment tags attached. Shoes must be returned in their original undamaged shoe box – this is considered part of the product.
For some products within the category Accessories may have only 7 days return policy. This is specified in the description of the accessory.


MONEY BACK GUARANTEE
You decide not to keep your shoes? No problem, return your items within 40 days and you will be refunded within 5 working days after recpetion of the products in our storehouse.


1-YEAR WARRANTY
GlamYou offers 1-year warranty on the quality of every products purchased in GlamYou.com web-shop.

Please do not hesitate to contact us if you are not satisfied with product quality you have purchased in our shop.




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